This Privacy Policy describes how Trimz Inc. ("we," "us," or "our") collects, uses, and shares your information when you use our mobile application, Trimz - Create, Watch, Remix (the "App").
1. Information We Collect
We collect information to provide and improve our App, and to offer a personalized and secure experience.
Information You Provide Directly:
- Account Information: When you create an account, we collect your name, email address (from Google/Apple ID sign-in), and unique identifiers provided by Google/Apple.
- User Content (AI Prompts & Outputs): We collect the text, images, or other media you input into our AI system ("prompts") and the responses, images, or other content generated by our AI system ("outputs"). This includes the "Trimz" (remixed content) you create, watch, and share.
- Payment Information: When you make purchases or subscribe within the App, your payment information (e.g. credit card details) is collected and processed securely by our third-party payment processor, such as Stripe and/or Apple In-App Payments. We do not directly store your full payment card details.
Information Collected Automatically:
- Device Information: Information about your device, such as device type, operating system, unique device identifiers, IP address, and mobile network information.
- Usage Data: Information about how you use the App, including features accessed, time spent on the App, interactions with the AI (e.g., number of prompts, types of queries), content viewed, content created, sharing activity, and crash logs.
- Analytics Information: We collect basic usage and performance data to understand how users interact with our App and to identify trends. This may include aggregated and anonymized data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the App: To operate, deliver, and improve the functionalities of Trimz, including processing your AI prompts, generating "Trimz" (remixed content), enabling content creation, watching, and sharing features.
- Account Management: To create and manage your user account, authenticate your identity, and provide access to App features.
- Payment Processing: To process your transactions and manage your subscriptions via Stripe.
- AI Model Functionality and Improvement: Your prompts and outputs (including created "Trimz") are used to process your requests and deliver the core AI service. We may also use aggregated and anonymized data derived from your prompts and outputs to analyze usage patterns and improve the performance and accuracy of our AI models and content generation.
- Personalization: To tailor your experience within the App, such as remembering your preferences, recommending content, or providing relevant "Trimz" based on your activity.
- Communication: To send you important notices, updates, security alerts, and support messages.
- Analytics and Research: To understand and analyze how you use the App, identify popular content, improve its features, and develop new services.
- Security and Fraud Prevention: To protect the App and our users, detect and prevent fraud, and enforce our terms of service.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share your information with the following categories of third parties:
- Service Providers: We engage trusted third-party service providers to perform functions on our behalf and to assist us in operating the App. These include:
- Payment Processor: Stripe (for secure payment processing).
- Backend Services: Supabase (for secure data storage and database management).
- AI Model Providers: OpenAI, Google, and Fal.ai (to process your AI prompts and generate responses).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information with your explicit consent for specific purposes not covered by this policy.
4. Data Retention
We retain your personal information, including your prompts and outputs, for as long as necessary to provide the App's services, fulfill the purposes outlined in this Privacy Policy, and comply with our legal obligations. When your data is no longer required for these purposes, we will delete or anonymize it.
5. Your Choices and Rights
- Account Information: You can access and update certain account information through your App settings.
- Deleting Your Data: You can request the deletion of your account and associated data by contacting us at support@trimz.ai. Please note that some information may be retained for legal or operational purposes.
- Tracking Preferences (ATT): You may be asked to grant permission for tracking. You can manage your preferences through your device settings.
6. Children's Privacy
Our App is not intended for use by children under the age of 12. We do not knowingly collect personal information from children under 12 without appropriate parental consent. If you believe we have inadvertently collected such information, please contact us.
7. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: support@trimz.ai.